My lens database is empty, is that normal?ģ.3. Is PTGui or the documentation available in other languages?ģ.2. How can we set up a proxy server so that PTGui can be activated?ģ.1. Our network does not have internet access but we want to use the floating license. Can a license be activated for all users on a computer?Ģ.17. Out internet connection is behind a proxy server. PTGui says 'failed to activate your license'. How can we deploy PTGui without activating each computer manually?Ģ.14. We are running PTGui on multiple computers in a network environment. I'm planning to switch from a PC to a Mac, is that possible?Ģ.13. On how many computers is my license activated?Ģ.12.

How can I transfer my license to another computer?Ģ.10. My computer is not connected to internet. Can we use an on-premise license management server to manage the floating license?Ģ.6. For the floating license, what happens if the computer crashes or goes offline while PTGui is running?Ģ.5. I tried to enter my license key, but it doesn't workĢ.4. Technical support questions should be posted to the PTGui Support Forum.Ģ.1. related to purchasing, downloading, software activation) Get an answer from the PTGui authors or from other users.įor non-technical questions (e.g. If this does not solve the problem, post your technical support questions to the The answer to your question may already be listed here. If you have a question or problem please first check the list of frequently asked questionsīelow.

Tutorials for advanced usage of PTGuiĬontains links to more tutorials, written by users of PTGui.ĭetailed documentation for every feature and parameter is included with PTGui: in PTGui choose Upgrade at a reduced price, or free of charge,ĭepending on the date of the original license purchase. Before you look any further, make sure that you are running the latest version of PTGui.

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